Film Fam Productions

Privacy Policy

Effective Date: April 14, 2026

Film Fam Productions (“we,” “us,” or “our”) operates filmfamproductions.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our Site, you agree to this policy.

1. Information We Collect

We collect only the information you voluntarily provide to us through our contact form:

• First and last name
• Email address
• Your message or inquiry

We do not collect payment information directly. All payments are processed securely by Stripe, a third-party payment processor. We receive only a confirmation of your payment and your email address in order to deliver your rental link. Please review Stripe’s Privacy Policy at stripe.com/privacy for information on how they handle your payment data.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To respond to your inquiries submitted through our contact form
• To deliver your film rental link following a completed purchase
• To communicate with you regarding your rental or any support issues

We do not sell, rent, trade, or share your personal information with any third parties for marketing purposes.

3. Cookies

Our Site uses only essential cookies necessary for WordPress to function properly. We do not use tracking cookies, advertising cookies, or analytics cookies. We do not run any third-party analytics tools on this Site.

4. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry. Rental records (email address and rental token) are retained for a period of 30 days following the expiration of your rental, after which they are automatically purged from our system.

5. Third-Party Services

We use the following third-party services in the operation of this Site:

• Stripe – payment processing (stripe.com/privacy)
• Bunny.net – video hosting and delivery (bunny.net/privacy)

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review them.

6. Children’s Privacy

Our Site and content are intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.

7. Security

We take reasonable precautions to protect your information. Rental links are unique, time-limited, and generated using secure random tokens. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of any future communications from us

To exercise these rights, contact us at hello@filmfamproductions.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site following any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us:

Film Fam Productions

hello@filmfamproductions.com

filmfamproductions.com